Office.com/Setup | www.office.com/setup | Office Setup

What is Office 365?

  • It’s the tools you need – Be more creative and achieve what matters with Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams, Yammer, and more.
  • It’s always up to date – With an Office 365 subscription, you get the latest Office apps – both the desktop and online versions – and updates when they’re released.

  • It’s on all of your devices- On your desktop, on your tablet and on your phone, Office 365 + your device + the Internet = productivity wherever you are.

  • And we’re here for you – Help at every turn. Email, chat or call and talk to a real live person.

Download and install or reinstall Office 365 or Office 2019 on a PC or Mac

Office for home    Some Office for home products come with a product key. If yours did, before installing Office for the first time, sign in with an existing or new Microsoft account and enter your product key* at office.com/setup. Redeeming your key is what links your account with Office so you only have to do this once. Already did this? Go to Step 1.

Office for business    If your Office for businesssubscription plan includes the desktop version of the Office apps you won’t see an option to install it unless someone in your organization assigned a license to you. Learn how to check this in What Office 365 business product or license do I have?or if you’re an Office 365 admin, see Assign licenses to users.

ote: *Some versions of Office such as Office Professional Plus 2019Office Standard 2019, or a stand-alone app such as Word 2019 or Project 2019 don’t have an associated account. The steps to install these versions can be different depending if you got Office through one of the following ways:

Microsoft HUP: You bought Office for personal use through your company and have a product key, see Install Office through HUP.
Volume license versions: IT departments might use a different method to install Office for people in their organization. Talk to your IT department for install help.
Third-party seller: You bought Office from a third-party and you’re having problems with the product key.

Sign in to download Office

  1. Go to www.office.com and if you’re not already signed in, select Sign in.

  2. Sign in with the account you associated with this version of Office. This account can be a Microsoft account, or work or school account. I forgot the account I use with Office

  3. After signing in, follow the steps that match the type of account you signed in with.

    You signed in with a Microsoft account 
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    1. From the Office home page select Install Office.

      Screenshot of Office.com home page after signing in
    2. Select Install (or depending on your version, Install Office>).

    You signed in with a work or school account 
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    1. From the Office 365 home page select Install Office apps (If you set a different start page, go to aka.ms/office-install.)

      Screenshot of Office.com if signing in with a work or school account
    2. Select Office 365 apps to begin the installation.

    Tip: The 64-bit version is installed by default unless Office detects you already have a 32-bit version of Office (or a stand-alone Office app such as Project or Visio) installed. In this case, the 32-bit version of Office will be installed instead.

    To change from a 32-bit version to a 64-bit version or vice versa, you need to uninstall Office first (including any stand-alone Office apps you have such as Project of Visio). Once the uninstall is complete, sign in again to www.office.com and select Other install options, choose the language and version you want (64 or 32-bit), and then select Install. (See Install Visio or Install Project if you need to reinstall those stand-alone apps.)

  4. This completes the download of Office to your device. To complete the installation, follow the prompts in the “Install Office” section below.

    Tip: Don’t see an install option after signing in? There could be an issue with your account. Select Need help? from above and review the solutions under Account questions.

Install Office

  1. Depending on your browser, select Run (in Edge or Internet Explorer), Setup (in Chrome), or Save File(in Firefox).

    If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? select Yes.

    The install begins.

    Shows the progress dialog box that appears when Office is installing

  2. Your install is finished when you see the phrase, “You’re all set! Office is installed now” and an animation plays to show you where to find Office applications on your computer. Select Close.

    Office is installed now. Select Close

Installation or sign in issues?

If you’re having an installation issue such as Office taking long to install, try Need help? for a list of common issues.

Activate Office

  1. To open an Office app, select the Start button (lower-left corner of your screen) and type the name of an Office app, like Word.

    If you have Windows 8.1 or 8.0, type the name of an Office app on the Start screen. Can’t find your Office apps?

  2. To open the Office app, select its icon in the search results.

  3. When the Office app opens, accept the license agreement. Office is activated and ready to use.

    Note: The Activation Wizard appears if Office has trouble activating. Complete the steps in the wizard to finish activating Office.

Sign in and install Office

  1. Go to www.office.com and if you’re not already signed in, select Sign in.

    Note: If you bought Office for personal use through your company’s Microsoft HUP benefit, you may not be able to sign in here. Find installation help at Install Office through HUP.

  2. Sign in with the account you associated with this version of Office. This account can be a Microsoft account, or work or school account. I forgot the account I use with Office

  3. After signing in, follow the steps that match the type of account you signed in with.

    You signed in with a Microsoft account 
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    From the Office home page select Install Office to start the download.

    Screenshot of Office.com home page after signing in

    You signed in with a work or school account 
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    1. From the Office 365 home page select Install Office apps (if you set a different start page, go to aka.ms/office-install).

      Screenshot of Office.com if signing in with a work or school account
    2. Select Office 365 apps to begin the download.

    Note: Don’t see an install option after signing in? There could be an issue with your account. Select Need help? from above and review the issues listed in the section Account questions.

  4. Follow the instructions below to complete installing your Office apps.

Install Office

  1. Once the download has completed, open Finder, go to Downloads, and double-click Microsoft Office installer.pkg file (the name might vary slightly).

    The Downloads icon on the Dock shows the Office 365 installer package

    Tip: If you see an error that says the Microsoft Office installer.pkg can’t be opened because it is from an unidentified developer, wait 10 seconds and move the downloaded file to your desktop. Hold Control+ click the file to launch the installer.

  2. On the first installation screen, select Continue to begin the installation process.

    First Mac 2016 installation screen with "Continue" highlighted
  3. Review the software license agreement, and then click Continue.

  4. Select Agree to agree to the terms of the software license agreement.

  5. Choose how you want to install Office and click Continue.

  6. Review the disk space requirements or change your install location, and then click Install.

    Note: If you want to only install specific Office apps and not the entire suite, click the Customize button and uncheck the programs you don’t want.

  7. Enter your Mac login password, if prompted, and then click Install Software. (This is the password that you use to log in to your Mac.)

    Enter your admin password to begin installing
  8. The software begins to install. Click Close when the installation is finished. If Office installation fails, see What to try if you can’t install or activate Office for Mac.

    Shows the final page of the installation process, indicating that the installation was successful.

Launch an Office for Mac app and start the activation process

  1. Click the Launchpad icon in the Dock to display all of your apps.

    Shows the Launchpad button in the Dock
  2. Click the Microsoft Word icon in the Launchpad.

    Shows the Microsoft Word icon in a partial view of the Launchpad
  3. The What’s New window opens automatically when you launch Word. Click Get Started to start activating. If you need help activating Office, see Activate Office for Mac. If Office activation fails, see What to try if you can’t install or activate Office for Mac.

    Start activating Word 2016 for Mac

Installation notes

Installation notes

How do I pin the Office app icons to the dock?

  1. Go to Finder > Applications and open the Office app you want.

  2. In the Dock, Control+click or right-click the app icon and choose Options > Keep in Dock.

Can I install Office on my iPhone or iPad?

Yes, see Install and set up Office on an iPhone or iPad and set up email on an iOS device (iPhone or iPad).